LIVE CHAT

DELIVERY

CHRISTMAS DELIVERIES

To ensure your order arrives in time for Christmas, take a look at our final dates for Christmas Deliveries


UK & NORTHERN IRELAND

We are pleased to offer multiple delivery options for your convenience.

 

  • Standard - £3.50
  • Next working day - £6.50
  • Click and Collect - FREE for orders over £50
  • CollectPlus Standard - £3.50
  • CollectPlus Express - £6.50
  • Saturday - £8.50
  • UK Offshore - £3.50
 
Delivery Option
Details
Cost
Standard
Delivery
2-5 working days from dispatch.
Delivery Monday – Friday (9am – 6pm)
£3.50
Next Working
Day
Orders must be placed before 5pm Monday – Thursday for next day delivery.

Orders placed on a Friday before 5pm will be delivered on Monday. Orders placed after 5pm Friday will be despatched on a Monday for delivery on Tuesday, and charged as next day delivery, with the exception of a UK Bank Holiday when delivery will be Wednesday. 

Note: At present we can't provide the Next Working Day Delivery option to a small number of locations – click here to see the exclusions
£6.50
Click & Collect Buy online and collect in selected stores for free for orders over £50, £2.50 for orders up to £49.99.

We'll have your items(s) at your chosen store within 3-5 working days from dispatch and you'll be notified by email and text once it's ready for collection. Your purchased item(s) will be held in your store of choice for 14 days.
FREE
for orders over £50
CollectPlus Standard Buy online and have your purchases conveniently delivered to a local collection point within 3-5 working days from dispatch.

Your parcel will be held in the store for 10 days, before it gets returned back to us for a refund.
£3.50
CollectPlus Express Buy online and have your purchases conveniently delivered to a local collection point next working day. Orders need to be placed before 5pm, UK time, Monday – Friday. Orders placed on a Friday before 5pm will be delivered on Saturday.

Orders placed after 5pm Friday – will be despatched on a Monday for delivery on Tuesday, with the exception of a UK Bank Holiday when delivery will be Wednesday Delivery Monday – Saturday excluding Bank Holidays, please check the opening hours of your selected CollectPlus store directly with them.

Exceptions: next working day is not possible for Northern Ireland, Scottish Highlands and Islands – please allow an additional 2 days and up to 5 additional days in poor weather conditions. 
£6.50
Saturday
Delivery
The deadline for this service is 5pm on Friday. Please note: any orders placed after 5pm on Friday for this option will be delivered the following Saturday.

Note: At present we can't provide the Saturday Day Delivery option to a small number of locations – click here to see the exclusions
£8.50
UK Offshore Delivery Scilly Islands and Channel Islands - 5 working days from dispatch.

Delivery Monday – Friday (9am – 6pm)
£3.50
BFPO Delivery To place an order for BFPO addresses, please call our Customer Services Team +44 (0) 333 240 73 06 during Monday – Friday, 9am – 6pm, and Saturday 9am – 1pm GMT.

Standard UK VAT will be added to all BFPO orders.

BFPO Addresses Standard Delivery - 5 working days from dispatch, delivery Monday – Friday (9:am – 5pm)
 
£3.50

NOTE: Please be aware that we do not deliver to hospitals, universities or hotels.

SOLE SEARCHER

Even if your item is sold out online, we'll do our best to find it for you no matter where it is. But to give us a chance to find you your item in perfect condition please add 5 days onto any delivery promise - which will apply to all the items in your basket, even if only one has been sourced via Sole Searcher.

 
FIND IN A STORE

Before you head to the shops, we’ve made it easy for you to check that we have stock of your chosen product in a store nearby.

On the product page of your desired style you’ll find our ‘Find In A Store’ button. You can search stock by Store, Postcode or your current Location. This will show you where the stock is held in Dune standalone stores and concessions, such as House of Fraser.
 

Delivery to other countries

For information about delivery to other countries, please use the flag at the top right of the website to change to your country of delivery and this page will show the correct information.



Christmas deliveries

 
DELIVERY COUNTRY
DELIVERY OPTION
FINAL ORDER DATE*
UK Saturday Delivery
16th Dec
UK Standard Delivery
18th Dec
UK Click & Collect
18th Dec
UK CollectPlus Standard
18th Dec
UK Offshore Delivery
18th Dec
UK CollectPlus Express
 
21st Dec
UK Next Working Day 21st Dec


*Orders need to be placed by 5pm

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