CONTACT US
Live Chat
The easiest way to get in touch with us is through Live Chat, where a member of the team will be on hand to quickly respond to your query.
To activate Live Chat click the button at the bottom right of the screen.
Any Chats received outside of the customer experience team opening hours, will be treated as an email and you can expect a response within 1-3 working days.
Email
Drop us an email and we’ll get back to you within 1-3 working days.
customerexperience@dunelondon.com
Phone
Based in our Leicester call centre, the Customer Experience Team is available Monday – Saturday. Our call handlers are multilingual too, so we can take your call in English and French.
| From the UK | 01202 037 097 |
| International | +44 (0)1202 037 097 |
Calls cost no more than a national rate call. These rules apply to calls from any type of line including mobile, BT, other fixed lines or payphones.
Social Media
The Customer Experience team are also contactable through our Facebook and Twitter accounts. For any customer queries please visit:www.facebook.com/DuneLondon
www.twitter.com/Dune_LondonHelp @dune_londonhelp
Post
If you need to mail anything to the Customer Experience Team, here’s the address:
The Dune Group
6-11 Elms Depot
Cambridge Road
Leicestershire
LE8 6LG
United Kingdom
Customer Experience Team opening hours (UK time)
| Monday - Friday | 09:00 to 18:00 |
| Saturday | 09:00 to 13:00 |
| Sunday | Closed |
| Bank holidays | Closed |
Head Office
For general business information and enquiries.
| Phone | +44 (0)207 258 3605 |
| Post | The Dune Group |
| 9 Hatton Street | |
| London | |
| NW8 8PL | |
| United Kingdom |
Careers
For job opportunities at The Dune Group and our latest positions available please take a look at our Careers section.
Press Enquiries
To get in touch with our PR team and for more information our Press page holds all the details.