barinas - tan

Gibson Shoes

I can not fault the style of these shoes and they do look very nice on, however I’m not sure how they decided on the comfort of these shoes as they do make your feet feel very worn by the end of the day and that is a real shame as I’ve had other shoes by Dune I’m the past the fitted superb and felt very comfortable. I will still keep these shoes as they do look very nice but next time Dune think a little more about the fit and comfort.

Unfortunately I have to agree with the other poor reviews here. My right shoe developed a squeak on the 2nd day I wore them, and although they do look very nice, they feel cheaply made compared to other Dune shoes I have owned over the years.

 Response from Dune London

We are very sorry to hear that you are dissatisfied with the quality of the Barinas Gibson Shoes which have not met your expectations. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.

The quality of our products is really important to us, and we welcome your feedback, which has been passed to the Buying Department for their information. Please be assured that our team are looking into similar feedback of this nature.

At your convenience please return your shoes to us using our free returns service in compliance with our Returns Policy at www.dunelondon.com/returns/ and a member of our team will be happy to assist you further.

Kind regards,
Dune London Customer Experience Team.

Heel started making a squeaking noise one month in.

 Response from Dune London

We are very sorry to hear that you are dissatisfied with the quality of the Dune Barinas shoes, which have not met your expectations. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.

The quality of our products is really important to us, and we welcome your feedback, which has been passed to the Buying and Quality Control Departments.

At your convenience please return your shoes to us using our free returns service in compliance with our Returns Policy at www.dunelondon.com/returns/ and a member of our team will be happy to assist you further.

Kind regards,
Dune London Customer Experience Team.

First pair lasted an hour, before the heal split in half
Second pair lasted a week before the heal started to detach. If it functioned as a usable shoe, I would give it 5 stars as they are extremely comfortable and the design is unparalleled, unfortunately if you can’t wear them without them breaking, then....

 Response from Dune London

We are very sorry to hear that you are dissatisfied with the quality of the Dune Barinas shoes which have not met your expectations. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.
The quality of our products is really important to us, and we welcome your feedback, which has been passed to the Buying and Quality Control Departments.
At your convenience please return your shoes to us using our free returns service in compliance with our Returns Policy at www.dunelondon.com/returns/ and a member of our team will be happy to assist you further.

Kind regards,
Dune London Customer Experience Team.