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Last Update: 6th January 2021
• Our Dune London stores and concessions within the UK are now closed, in line with government guidelines. All store details can be found here. • Store purchases made from 2nd November 2020 can be returned to store within 28 days from re-opening. • Online purchases made from 2nd November 2020 can be returned up to 31st January 2021, in line with our Christmas returns policy.
• Online deliveries are being processed and dispatched as normal, although during our busy sale and promotions periods, delivery times might be slightly longer than usual. • Our Customer Experience team are busier than usual, and our phone lines are currently unavailable. You can reach us on Live Chat or via email firstname.lastname@example.org.
• For any other information or assistance, please visit our online Help Centre, or Delivery and Returns pages.