CONTACT US

Our Customer Experience Team is here to help you. From trouble with placing an order; more information about a product; tracking a purchase; or looking up an item of stock. We also have an English-language Help Centre that may hold the answer to your query to save you time.

 
 

Email

Drop us an email and we’ll get back to you within 1-3 working days.

customerexperience@dunelondon.com

 

Phone*

Based in our UK call centre, the Customer Experience Team is available Monday – Saturday. Our call handlers are multilingual too, so we can take your call in English and French.
 

International

+44 (0)1202 037 097     


*Please check with your network operator for the cost of a call.
 

Post

If you need to mail anything to the Customer Experience Team, here’s the address:

The Dune Group
6-11 Elms Depot
Cambridge Road
Leicestershire
LE8 6LG
United Kingdom

Customer Experience Team opening hours (UK time)

 

Monday - Friday

09:00 to 18:00

Saturday

09:00 to 13:00

Sunday

Closed

Bank holidays

Closed

 

Head Office

For general business information and enquiries.

 

Phone

+44 (0)207 258 3605

Post

The Dune Group

 

9 Hatton Street

 

London

 

NW8 8PL

 

United Kingdom

 

Careers

For job opportunities at The Dune Group and our latest positions available please take a look at our Careers section.
 

Press Enquiries

To get in touch with our PR team and for more information our Press page holds all the details.