Contact Us

Corona Virus Update: The customer call center has now reduced opening hours from 10am-3pm Monday-Friday. Please click here for the latest information.


Live Chat

The easiest way to get in touch with us is through Live Chat. Simply click the black icon at the bottom right of the screen to begin.

Any messages sent outside of the opening hours will come through to us as an email, and we’ll get back to you within 1-3 working days. Opening hours are outlined below.


Drop us an email anytime at and we’ll get back to you within 1-3 working days.



If you’d rather speak to an advisor, our team are happy to chat. We’re based in the UK but can take your call in English or French.

UK: 01202 037 097
International: +44 (0)1202 037 097


Calls cost no more than a national rate call. These rules apply to calls from any type of line including mobile, fixed lines and payphones.

Customer Experience Opening Hours (UK time)

Monday - Friday: 10:00 to 15:00
Saturday: Closed
Sunday: Closed
Bank Holidays: Closed

Social Media


Reach us on Facebook or Twitter for any customer related queries: 




The Dune Group
6-11 Elms Depot
Cambridge Road
United Kingdom


Head Office


For general business information and enquiries only.

Phone: +44 (0)207 258 3605

The Dune Group
9 Hatton Street
United Kingdom





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