Promotional Terms and Conditions


At Least 20% Off Boots - Promotion 

1. The 'At Least 20% off Boots Promotion’ applies to the products within these categories: Women's Boots Promotion and Men's Boots Promotion.
2. Prices shown already includes the discount – no promotional code necessary.
3. Promotion start date:12/02/21.
4. Promotion expected end date: 25/02/21.
5. Dune London reserves the right to update or cancel this offer at any time without notice.


Newsletter Sign Up Competition 

1. To enter the competition sign up to receive our newsletters on our website.
2. The competition is open to UK residents aged 18 or over except employees of The Dune Group or their families, or anyone else who is directly connected with the creation or administration of the competition.
3. The winner of the competition will be chosen monthly and selected at random from a list of email addresses that signed up within the previous calendar month.
4. Only email addresses subscribing for the first time will be included in the competition each month submission of multiple email addresses is not permitted. Only one entry per person.
5. The winner of the competition will receive a £100 gift card to be redeemed online or in-store.
6. Prizes will be determined by The Dune Group and are non-transferable. No cash alternatives can be taken.
7. Each winner will be notified by email within one week of the winner being selected at the start of each calendar month.
8. The winner must respond within 5 working days or will forfeit the gift card.
9. By entering this competition the entrant will be deemed to have read and understood these terms and conditions.
10. We reserve the right to cancel or amend the competition without notice.


Dune London Delivery Pass

1. Pay for delivery on your first order and receive unlimited free UK Standard Delivery or Standard CollectPlus on all future orders for a year.
2. Any UK orders placed from 1st May 2018 where delivery was paid (excluding Click and Collect) will automatically qualify for free Standard UK delivery and is valid for a year from original order date.
3. Only applies to orders with paid UK delivery services, excluding Click and Collect.
4. UK customers only, including Northern Ireland, Highlands (e.g. North tip of Scotland) and Islands off the coast of mainland UK.
5. Automatically applies against customer email address regardless of full member or guest checkout.
6. No minimum order.
7. Valid for 12 months from the date of first order with paid delivery.
8. Offer only valid on the UK website.
9. Offer is online only.
10. Dune London reserves the right to update or cancel this offer at any time without notice.
11. Nothing in these Terms will affect the customer’s legal rights.


The Wedding Collection: Free Delivery & Returns

1. Free standard UK delivery and returns with selected purchases from The Wedding Collection.
2. This applies to the ladies, specifically bridal, ivory shoe range only.
3. Standard UK delivery takes 2-5 working days with the usual charge of £3.50. However, aforementioned selected products from The Wedding Collection once in the basket will automatically qualify for Free Standard UK Delivery.
4. We reserve the right to withdraw or amend this promotion at our discretion

Promotion: Gift With Purchase 

The Promoter: The Dune Group, trading as Dune London, 9 Hatton Road, London, NW8 8PL.
The Promotion: The below Dune London solus stores will offer customers that spend £70 or over a complimentary Dune London candle with their purchase on Saturday 5th and Sunday 6th December:

Dune London Marble Arch - Dune, 490 Oxford St, London, W1C.
Dune London Brent Cross - Unit Y, 11A Brent Cross Shopping Centre, London, NW4 3FP.
Dune London Gunwharf Outlet - Unit 12 Central St, Portsmouth PO1 3TW.
Dune London Meadowhall - Dune, unit 22, The Arcade Meadowhall, Sheffield, S9 1EH.
Dune London Trafford - Dune Unit 72a, The Trafford Centre, Manchester, M17 8AA.

1. Each store will be allocated 100 candles and the offers is valid only while stocks last. Should the allocation of candles run out on the first day of promotion Saturday 5th December, the promotion will therefore end. This will vary in each of the stores.
2. Eligibility: The Promotion is open to customers that spend £70 or over on Saturday 5th and Sunday 6th December. While stocks last.
3. Promotional period: 05/12/20 and 06/12/20.
4. By participating in this Promotion, Participants agree to be bound by these Terms and Conditions.
5. Any goods brought in the specified store on the specified dates can only be offered a full refund on the discounted rate in which it was purchases. This does not affect your statutory rights.
6. Prizes (candles) are nonrefundable, resalable or exchangeable for any monetary value.
7. Data Protection: Participants’ personal details will at all times be kept confidential and in accordance with Dune London Privacy Policy


a. The Promoter reserves the right to withdraw or amend this Promotion and these Terms and Conditions in the event of any unforeseen circumstances outside of its reasonable control or if it considers necessary to do so in the Promoter’s absolute discretion.
b. In the event of any dispute the Promoter’s decision is final.
c. These Terms and Conditions and the Promotion shall be governed by and construed in accordance with the laws of England and any disputes shall be subject to the exclusive jurisdiction of the English Courts.