CONTACT US

Our Customer Experience Team is here to help you. From trouble with placing an order; more information about a product; tracking a purchase; or looking up an item of stock. We also have a Help Centre that may hold the answer to your query to save you time.

 
 


Email

Drop us an email and we'll get back to you within 1-3 business days.

customerexperience@dunelondon.com


Phone*

Based in our UK call center, the Customer Experience Team is available Monday - Saturday. Our call handlers are multilingual too, so we can take your call in English, French and German.
 

From the US +1 646 568 7745
International +44 (0)333 240 7306


*Please check with your network operator for the cost of a call.

 

Post

If you need to mail anything to the Customer Experience Team, here’s the address:

The Dune Group
6-11 Elms Depot
Cambridge Road
Leicestershire
LE8 6LG
United Kingdom

Customer Experience Team opening hours (UK time)

Monday - Friday 09:00 to 18:00
Saturday 09:00 to 13:00
Sunday Closed
Bank holidays Closed

 


Head Office

For general business information and inquiries.

 

Phone +44 (0)207 258 3605
Post The Dune Group
  9 Hatton Street
  London
  NW8 8PL
  United Kingdom

 

Careers

For job opportunities at The Dune Group and our latest positions available please take a look at our Careers section.
 

Press Inquiries

To get in touch with our PR team and for more information our Press page holds all the details.