CONTACT US
Our Customer Experience Team is here to help you. From trouble with placing an order; more information about a product; tracking a purchase; or looking up an item of stock. We also have a Help Centre that may hold the answer to your query to save you time.
Email
Drop us an email and we'll get back to you within 1-3 business days.
customerexperience@dunelondon.com
Phone*
Based in our UK call center, the Customer Experience Team is available Monday - Saturday. Our call handlers are multilingual too, so we can take your call in English and French.
| From the US | (201) 508-9699 |
| International | +44 (0)1202 037 097 |
*Please check with your network operator for the cost of a call.
Post
If you need to mail anything to the Customer Experience Team, here’s the address:
The Dune Group
6-11 Elms Depot
Cambridge Road
Leicestershire
LE8 6LG
United Kingdom
Customer Experience Team opening hours (UK time)
| Monday - Friday | 09:00 to 18:00 |
| Saturday | 09:00 to 13:00 |
| Sunday | Closed |
| Bank holidays | Closed |
Head Office
For general business information and inquiries.
| Phone | +44 (0)207 258 3605 |
| Post | The Dune Group |
| 9 Hatton Street | |
| London | |
| NW8 8PL | |
| United Kingdom |
Careers
For job opportunities at The Dune Group and our latest positions available please take a look at our Careers section.
Press Inquiries
To get in touch with our PR team and for more information our Press page holds all the details.