Returns


 
 
 
Coronavirus Update
Last Update: 8 April 2020
 
From the 15th June 2020, any purchase between 20th February 2020 – 15th June 2020, can be returned within 28 days
• You can contact our Customer Experience team if you have any queries


We’re pleased to refund any item purchased online if returned within 28 days of your receipt of the parcel. This policy doesn’t affect your statutory rights.

We are able to provide a free postal returns service for customers returning parcels from the United States of America. 

To obtain a free returns label and for more information please contact Customer Services on (201) 508-9699 from the US or +44 (0)1202 037 097 from other international countries, with the details of your order.

Ensure you obtain a free Certificate of Posting and keep in a safe place – this is your proof of posting which we will require if your parcel does not reach us.