"Amazing!" - anonymous, United Kingdom
Perfect shoe material is super soft and they are so comfy and stylish these come highly recommended by me!
Size Purchased : 5/38/US7
Fit : Perfect fit
"Brilliant" - Vroom, Spain
Not only does everyone say ‘love your shoes’ but they are the most comfortable I’ve ever owned.
Size Purchased : 5/38/US7
Fit : Perfect fit
"Perfect" - Deborah , France
just like slippers ! just wear them all day long !
Size Purchased : 5/38/US7
Fit : Perfect fit
"Stylish But Comfortable" - Em, United Kingdom
I bought these loafers for work. They have a cushioned insole which is perfect if your on your feet all day. They are stylish and make a great alternative to heals if your like me and can’t last all day in them. Would recommend.
Size Purchased : 7/40/US9
Fit : Perfect fit
"So Comfy But Fall Apart" - JO , United Kingdom
I was taken in my how comfortable these shoes are. They are like slippers. But the soles are not big enough to protect the soft leather of the shoe that gets scrapped on the ground when walking. Shame as I do love them
Size Purchased : 7/40/US9
Fit : Perfect fit
"Annoying!" - AMC, United Kingdom
This is the 2nd time I have purchased this shoe from Dune (2 different seasons). They are so comfy and go with everything but with both pairs holes have appeared where the leather makes contact with the floor. I thought the Geena design had a better sole but a hole appeared on the front of the shoe within in weeks.
Size Purchased : 4/37/US6
Fit : Small
Response from Dune London We are sorry to learn of the problems you have encountered with your Dune Geena loafers. We can appreciate the disappointment this may have caused you. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.
The quality of our products is really important to us, and we welcome your feedback, which has been passed to the Buying and Quality Control Departments.
At your convenience please return your shoes to us using our free returns service in compliance with our Returns Policy at www.dunelondon.com/returns/ and a member of our team will be happy to assist you further.
Kind regards,
Dune London Customer Experience Team.
"Hardly Worn But Look Terrible" - JC, United Kingdom
Have bought these shoes before and forgot how terrible they were.Worn a few times and there is no leather left on the front.Will definitely not buy again.Really poor quality.
Size Purchased : 2/35/US4
Fit : Perfect fit
Response from Dune London We are very sorry to hear that you are dissatisfied with the quality of the Geena Loafers which have not met your expectations. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.
The quality of our products is really important to us, and your feedback has been passed to our Buying Team, who are aware of other reviews and are currently looking at this style.
At your convenience please return your Loafers to a Dune London Store, with proof of purchase, where a member of our team will be happy to assist you further.
Kind regards,
Dune London Customer Experience Team.
"Started To Wear Away In A Week" - Sarah, United Kingdom
These shoes are lovely and comfortable, stylish design and really great for work. I was just stunned to look down today and see at the end of both shoes the leather has already worn away so the black has gone. Disappointing for the price and to be honest due to that fact have to give it a low rating.
Size Purchased : 5/38/US7
Fit : Small
Response from Dune London We are very sorry to hear that you are dissatisfied with the quality of the Geena loafers which have not met your expectations. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.
The quality of our products is really important to us, and we welcome your feedback, which has been passed to the Buying and Quality Control Departments.
At your convenience please return your shoes to us using our free returns service in compliance with our Returns Policy at www.dunelondon.com/returns/ and a member of our team will be happy to assist you further.
Kind regards,
Dune London Customer Experience Team.
"Fall Apart" - Vlac, United Kingdom
I bought these and within one wear, the toes were scuffed and awful, and the shape of the shoe collapsed. They look like shoes I’ve had for years and worn into the ground, as opposed to shoes I’ve worn a handful of times. The scuff marks don’t even polish out. Incredibly disappointing given the price!
Size Purchased : 6/39/US8
Fit : Perfect fit
Response from Dune London We are very sorry to hear that you are disappointed with the quality of the Geena Loafers which have not met your expectations. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.
The quality of our products is really important to us, and we thank you for bringing this to our attention. Our Buying and Quality Control Departments are currently reviewing this style.
At your convenience please return your loafers to a Dune London Store, with proof of purchase, where a member of our team will be happy to assist you further.
Kind regards,
Dune London Customer Experience Team.
"Appalling Quality" - LJ Foy, United Kingdom
Do not buy these she’s if you intent on wearing them outside. I have worn mine 5 times and they are in a terrible state. Soft, comfortable - yes but they quality is just awful. The leather has fallen apart around the toe and they look like they are 5 years old not 5 wears old. They may be good as indoor slippers but nothing more.
Size Purchased : 5/38/US7
Fit : Perfect fit
Response from Dune London We are really sorry to learn of the problems you have encountered with your Dune Geena loafers. We can certainly appreciate the disappointment this may have caused you.
We can see that another customer has submitted a similar review about the quality of this particular style. With this in mind, our Buyers Team will be looking in to this matter accordingly by liaising with the manufacturers and inspecting the product.
In the meantime, we would recommend that you return the loafers to us, using our free returns service in compliance with our Returns Policy at www.dunelondon.com/returns/.
Kind regards,
Dune London Customer Experience Team.
