Purchased online but really disappointed with the quality for a £75 pair of shoes! Scratched on one heel, sides are very flimsy thin material. Shame as they are a lovely style, but sending straight back!
Response from Dune London
We are very sorry to hear that you are dissatisfied with the quality of the Geenies Loafers which have not met your expectations. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.
The quality of our products is really important to us, and we welcome your feedback, which has been shared with our Buying Departments for their information.
We can see from your comments that you have returned the shoes to us and our team will be happy to assist you further.
Kind regards, Dune London Customer Experience Team.
"Sole Came Off On Day 3 Of Wear" - Shoes B
1
The sole came completely off one of my shoes after only 3 days of wear. Complete waste of money. I took them to shoe repair shop they said they are really badly designed and manufactured
Response from Dune London
We are very sorry to hear that you are dissatisfied with the quality of the Geenies Loafers which have not met your expectations. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.
The quality of our products is really important to us, and we welcome your feedback, which has been passed to the Buying and Quality Control Departments.
At your convenience please return your Loafers to a Dune London Store, with proof of purchase, where a member of our team will be happy to assist you further.
Kind regards, Dune London Customer Experience Team.
https://www.dunelondon.com/geenies-brogue-detail-tassel-trim-loafer-navy-0076500620071164/0076500620071164GEENIES - Brogue Detail Tassel Trim LoaferGeenies - NavyBrogue Detail Tassel Trim Loaferhttps://i1.adis.ws/i/dunelondon/GEENIES-0076500620071164_ALT5?$dl_medium$49.0075.00GBPInStock/womens-shoes/womens-flat-shoes//womens-shoes/womens-loafers/In a classic slip on design, it's shaped with a sleek almond toe. A tassel detail and comfy flat sole complete the design.colour_group:Bluegender:Femaleproduct_type:Footwear
Customer Reviews:
Overall Rating:
"Poor Quality" - MrsGFC,
1
Purchased online but really disappointed with the quality for a £75 pair of shoes! Scratched on one heel, sides are very flimsy thin material. Shame as they are a lovely style, but sending straight back!
Size Purchased : 7/40/US9
Fit : Small
Response from Dune London
We are very sorry to hear that you are dissatisfied with the quality of the Geenies Loafers which have not met your expectations. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.
The quality of our products is really important to us, and we welcome your feedback, which has been shared with our Buying Departments for their information.
We can see from your comments that you have returned the shoes to us and our team will be happy to assist you further.
Kind regards, Dune London Customer Experience Team.
"Sole Came Off On Day 3 Of Wear" - Shoes B ,
1
The sole came completely off one of my shoes after only 3 days of wear. Complete waste of money. I took them to shoe repair shop they said they are really badly designed and manufactured
Size Purchased : 5/38/US7
Fit : Perfect fit
Response from Dune London
We are very sorry to hear that you are dissatisfied with the quality of the Geenies Loafers which have not met your expectations. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.
The quality of our products is really important to us, and we welcome your feedback, which has been passed to the Buying and Quality Control Departments.
At your convenience please return your Loafers to a Dune London Store, with proof of purchase, where a member of our team will be happy to assist you further.
Kind regards, Dune London Customer Experience Team.
Response from Dune London 
