hyria - nude

Round Toe Ballerina Shoes

Bought these Ballerinas as an after-party..running for a taxi... kind of item...they are very practical and beautiful..

Used mine as indoor slippers/shoes and they were stylish and comfortable but unfortunately they fell apart after two months. Had them glued at cobblers but didn’t last long and they split again. Threw them in the bin as I didn’t keep my receipt so no proof of purchase.

 Response from Dune London

We are very sorry to hear that you are dissatisfied with the quality of the Hyria Ballerinas, which have not met your expectations. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.

The quality of our products is really important to us, and we welcome your feedback, which has been passed to the Buying and Quality Control Departments.

Kind regards,
Dune London Customer Experience Team.

I absolutely loved these shoes when I bought them. Very comfortable. However when I tried them on again at home I realised the colour and pattern of each shoe was very different.

 Response from Dune London

We are very sorry to hear that the Hyria Leopard Ballet pumps have not met your expectations. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.

Please be assured that we welcome your feedback which has been shared with our Buying and Quality Control Departments.

At your convenience please return your shoes to a Dune London Store, with proof of purchase, where a member of our team will be happy to assist you further.

Kind regards,
Dune London Customer Experience Team.

Bought these to travel in and out of work, parent material has started to come away. And the material below is starting to fall apart only had them for two weeks. Not impressed as other patents front Dune have never done this. Would suggest putting your money towards something more expensive that is likely to last!

 Response from Dune London

We are very sorry to hear that you are dissatisfied with the quality of the Hyria Ballet Pumps, which have not met your expectations. We really want our customers to be happy with everything they purchase from us and we regret that on this occasion that has not been the case.

The quality of our products is really important to us, and we welcome your feedback which has been passed to our Buying and Quality Control Departments.

At your convenience please return your shoes to a Dune London Store, with proof of purchase, where a member of our team will be happy to assist you further.

Kind regards,
Dune London Customer Experience Team.