Introducing Sole Searcher
We know it can be a little sad when the item you really want is sold out online. So to save you time and effort, we'll search our entire portfolio of stock to try and find it for you in one of our stores, via our Sole Searcher service.
Once we've located your item in-store, we'll send it out to you, along with any other items you've ordered online. Sole Searcher items are only available by Standard Delivery – but to give us a chance to find you your item in perfect condition please add 5 days on to any delivery promise. It'll be worth the wait!
Once your item has been despatched, you'll receive your order confirmation and all the information you need to track your order as usual. If your order contains other items they'll be dispatched at the same time.