Dune London Terms and Conditions

London Fashion Week Instagram Competition

1. Eligibility: This promotion is open to legal residents of the UK and R.O.I. over the age of 18. Employees of Dune London, Instagram and each of their respective parent, subsidiary, related and affiliated entities, suppliers, as well as the immediate family (spouse, parents, siblings and children) and household members of all parties are not eligible. Participation constitutes entrant’s full and unconditional agreement to these Official Contest Rules (the “Official Rules”) and Dune London’s decisions, which are final and binding in all matters related to the Competition. Winning a prize is contingent upon fulfilling all requirements set forth herein.
2. Sponsor: Dune Group Limited (“Dune London”)
3. Timing: Competition begins at 12pm GMT on Wednesday 21st August and ends at 12pm GMT on Wednesday 4th September (the “Competition Period”).
4. How to Enter The Competition: During the Competition period, enter by first visiting Dune London on Instagram at https://www.instagram.com/dune_london and follow the account. Users must then like and comment under Dune London’s competition photo posted on the Dune London Instagram page. Entrants should comment underneath the post with who they would like to bring to the event. Each participant may make a maximum of one (1) entry during the Competition Period. Multiple entries are not permitted. Any attempt by any entrant to make more than the stated number of entries by using multiple/different email addresses, identities, registrations and logins, or any other methods will void that entrant’s entries and that entrant may be disqualified at Dune London’s sole discretion. All entries must be received by Dune London during the Competition period or they will be void. 
5. Judging Criteria: Each entrant selected as a potential winner must comply with all terms and conditions set forth in these Official Rules and winning is contingent upon fulfilling all such requirements. 
One winner will be chosen at random to win a pair of FROW tickets to the London Fashion Week public show on Saturday 14th September 4-6pm. The winner will also receive a pair of shoes to wear for both them and their guest as well as an overnight stay in London (one room, checking in on the afternoon of Saturday 14th September and checking out on the morning of Sunday 15th September). All shoes must be from Dune London only and not any other brand listed on the Dune London website.
 These determinations are final and binding with respect to all matters relating to the Competition. No information regarding entries or judging will be disclosed to any third party not involved in the conduct of the Competition
6.Winner Notification. Potential winners will be notified by an Instagram direct message once the competition has closed. Return of prize notification as undeliverable may result in disqualification and alternate determination. If any potential winner is found to be ineligible or if any potential winner does not comply with the Official Rules, then the potential winner may also be disqualified, and an alternate potential prize winner will be determined. If a potential winner has not responded within three (3) days after the first attempt to contact such potential winner, an alternate entrant will be selected in his or her place from all entries received.
7. Prizes: 2 x FROW tickets to the London Fashion Week public show on Saturday 14th September, 4pm-6pm. A pair of Dune London shoes to wear for both you and your guest. A stay over in a London hotel (one room), checking in on Saturday 14th September in the PM and checking out on Sunday 15th September in the AM . Rooms will either be a double or twin, depending on the winner’s preference and availability. Shoes must be Dune London and not any additional brand found on the Dune London website. Prize award is subject to verification of eligibility and compliance with these Official Rules.
By entering this Competition and accepting a prize, the winner agrees to maintain his/her behaviour in accordance with all applicable laws and generally accepted social practices in connection with participation in any contest- or prize-related activity. The winner is strictly prohibited from selling, auctioning, trading or otherwise transferring any part of the prize, except in sponsor’s sole discretion. All prizes are non-transferable and no substitution will be made except as provided herein at the sponsor’s sole discretion. Dune London shall not be liable for any failure to enter the competition or failure of communications with the winner due to any technical issues.
8. Privacy: Should you become the winner of the competition, we will ask for your personal details such as full name, postal address, telephone number and email address. This personal data will be used for the purposes of contacting you to facilitate in sending you your prize. Your personal details will not be used for any other purposes (marketing etc.) and your correspondence with Dune London will be retained for 1 month after the correspondence has closed before being deleted.
For more information on our privacy policy, please click here › https://www.dunelondon.com/private-policy/
By entering, you release Instagram from all responsibility and liability for this competition. Instagram in no way sponsors, endorses or administers, not is it associated with, this competition. Any information that you provide is provided to Dune London and not to Instagram.
The competition is governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

Dune London – Outlet Opening Activity, Gunwharf Quays, Portsmouth 

The Promoter: The Dune Group, trading as Dune London, 9 Hatton Road, London, NW8 8PL. 
The promotion: Offers and prizes can be won at random with sweet giveaways on Saturday 10th August and Sunday 11th August 11am – 4pm (or until stock lasts). All vouchers are valid for single use only and must be given to a member of Dune London staff to be redeemed. All offers are valid only in the Dune London Outlet store in Gunwharf Quays, Portsmouth between 10th and 11th August 2019 inclusive. There are 152 prizes / offers available to win:
2 Customers may win a pair of Dune London shoes of their choice. Shoes cannot be refunded or exchanged. 
10 Customers may receive 20% off any full priced Dune London product available in the specified store over the specified dates and times.
40 Customers may receive 10% off any full priced Dune London product available in the specified store over the specified dates and times.
100 Customers may win a goody bag with any purchase made in specified store over the specified dates and times. Contents of the goody cannot be exchanged or refunded.
Eligibility: The Promotion is open to customers of the Dune London Outlet Gunwharf Quays, Portsmouth store on 10/08/19 to 11/08/19 only.
Promotional period: 10/08/19 to 11/08/19
By participating in this Promotion, Participants agree to be bound by these Terms and Conditions.
Any goods brought in the specified store on the specified dates can only be offered a full refund on the discounted rate in which it was purchases. This does not affect your statutory   rights.
Products excluded from the promotion include:
Any products good or services which are already in promotion
Products which are not from the Dune London brand
Gift cards, gift vouchers or similar
Product brought by online services in store.
Prizes (goodie bags) are nonrefundable, resalable or exchangeable for any monetary value.
Data Protection: Participants’ personal details will at all times be kept confidential and in accordance with Dune London Data Privacy Policy available at: http://www.dunelondon.com/private-policy/
            a.        The Promoter reserves the right to withdraw or amend this Promotion and these Terms and Conditions in the event of any unforeseen circumstances outside of its reasonable control or if it considers necessary to do so in the Promoter’s absolute discretion.
            b.                In the event of any dispute the Promoter’s decision is final.
            c. These Terms and Conditions and the Promotion shall be governed by and construed in accordance with the laws of England and any disputes shall be subject to the exclusive jurisdiction of the English Courts.

10% off your first order - running from 4th June 2019
  • Promotion code to be redeemed at checkout
  • Can only be redeemed once per person
  • Valid on full price products only
  • Code cannot be used in conjunction with any other promotion
  • Valid online and in Dune Stores
  • No minimum order spend threshold
  • The Dune Group reserves the right to update or cancel this offer at any time without notice
  • Nothing in these Terms will affect the customer’s legal rights
Extra 10% off your first order - running from 24th May 2019
  • For those who've already received the code - offer valid until 30th June 2019
  • Promotion code to be redeemed at checkout
  • Can only be redeemed once per person
  • Can be used in addition with other offers
  • Valid on all products
  • Valid online only
  • No minimum order
  • The Dune Group reserves the right to update or cancel this offer at any time without notice
  • Nothing in these Terms will affect the customer’s legal rights
  • Code no longer available from 4th June 2019

Dune London Delivery Pass

  1. Pay for delivery on your first order and receive unlimited free UK Standard Delivery or Standard CollectPlus on all future orders for a year.
  2. Any UK orders placed from 1st January 2018 where delivery was paid (excluding Click and Collect) will automatically qualify for free Standard UK delivery and is valid for a year from original order date.
  3. Only applies to orders with paid UK delivery services, excluding Click and Collect.
  4. UK customers only, including Northern Ireland, Highlands (e.g. North tip of Scotland) and Islands off the coast of mainland UK.
  5. Automatically applies against customer email address regardless of full member or guest checkout.
  6. No minimum order.
  7. Valid for 12 months from the date of first order with paid delivery.
  8. Offer only valid on the UK website.
  9. Offer is online only.
  10. Dune London reserves the right to update or cancel this offer at any time without notice.
  11. Nothing in these Terms will affect the customer’s legal rights.

The Wedding Collection: Free Delivery & Returns

  1. Free standard UK delivery and returns with selected purchases from The Wedding Collection.
  2. This applies to the ladies, specifically bridal, ivory shoe range only.
  3. Standard UK delivery takes 2-3 working days with the usual charge of £3.50. However, aforementioned selected products from The Wedding Collection once in the basket will automatically qualify for Free Standard UK Delivery.
  4. We reserve the right to withdraw or amend this promotion at our discretion.