Coronavirus Update
Last Update: 9th November 2020
• Dune London stores in England are now closed until 2nd December 2020. Scottish, Northern Irish and Welsh stores remain open. Find out if your nearest store is open here.
• We have now extended our returns policy for the festive season. All online and instore purchases made from 2nd November 2020 can be returned up until 8th January 2021.
• For any other information or assistance, please visit our online Help Centre, or Delivery and Returns pages
 

A message from Dune London


Due to regional lockdowns our stores in England will be temporarily closed from 5th November. Our Irish stores also remain closed, but what does that mean for you?

For starters, you’ll still be able to shop online, and as we all need a little treat right now we’ve extended our returns policy.  Fortunately, our Scottish and Northern Irish and Welsh stores also remain open.

We’ve all done this before, but let’s not forget that for many it’ll be no easier. We are passionate about mental health campaigning, and so 100% of the profits from our Young Minds facemasks and tote bags support our charity partner YoungMinds.

Rest assured that we’re committed to following government measures in all areas of the business, including our offices and warehouses. 

We really do appreciate your continued support and our teams will be working hard to make sure your experience is nothing but positive. 

Take care of yourselves and each other, we look forward to seeing you again soon.

The Dune London team
 
 
 
 

Dune London Virtual Shopping Appointments


Discover a personal shopping experience tailored to your needs with our new virtual appointments. 

Our shops may be temporarily closed, but now you can enjoy expert advice from our London flagship store team in the comfort of your own home. 

During this specialist appointment you’ll discover everything you need to know about footwear and accessories and be able to shop the latest new arrivals, hero pieces and favourite trends.

The Virtual Shopping Appointment is the perfect opportunity to get ahead with your gift list too, just in time for the festive season.
 
How does it work?

All you need is video call function on your smart phone or device, and we’ll do the rest, including online purchase and home delivery. 
 
How do I book?

Email the team on personalshopperappointment@thedunegroup.com with the preferred date, time and your contact details and we’ll be back in touch. 

Our Virtual Shopping Appointments are complimentary and with no obligation to purchase.