Promotional Terms and Conditions


Newsletter Sign Up Competition 

1. To enter the competition sign up to receive our newsletters on our website.
2. The competition is open to UK residents aged 18 or over except employees of The Dune Group or their families, or anyone else who is directly connected with the creation or administration of the competition.
3. The winner of the competition will be chosen monthly and selected at random from a list of email addresses that signed up within the previous calendar month.
4. Only email addresses subscribing for the first time will be included in the competition each month submission of multiple email addresses is not permitted. Only one entry per person.
5. The winner of the competition will receive a £100 gift card to be redeemed online or in-store.
6. Prizes will be determined by The Dune Group and are non-transferable. No cash alternatives can be taken.
7. Each winner will be notified by email within one week of the winner being selected at the start of each calendar month.
8. The winner must respond within 5 working days or will forfeit the gift card.
9. By entering this competition the entrant will be deemed to have read and understood these terms and conditions.
10. We reserve the right to cancel or amend the competition without notice.


Dune London Delivery Pass

1. Pay for delivery on your first order and receive unlimited free UK Standard Delivery or Standard CollectPlus on all future orders for a year.
2. Any UK orders placed from 1st May 2018 where delivery was paid (excluding Click and Collect) will automatically qualify for free Standard UK delivery and is valid for a year from original order date.
3. Only applies to orders with paid UK delivery services, excluding Click and Collect.
4. UK customers only, including Northern Ireland, Highlands (e.g. North tip of Scotland) and Islands off the coast of mainland UK.
5. Automatically applies against customer email address regardless of full member or guest checkout.
6. No minimum order.
7. Valid for 12 months from the date of first order with paid delivery.
8. Offer only valid on the UK website.
9. Offer is online only.
10. Dune London reserves the right to update or cancel this offer at any time without notice.
11. Nothing in these Terms will affect the customer’s legal rights.


The Wedding Collection: Free Delivery & Returns

1. Free standard UK delivery and returns with selected purchases from The Wedding Collection.
2. This applies to the ladies, specifically bridal, ivory shoe range only.
3. Standard UK delivery takes 2-5 working days with the usual charge of £3.50. However, aforementioned selected products from The Wedding Collection once in the basket will automatically qualify for Free Standard UK Delivery.
4. We reserve the right to withdraw or amend this promotion at our discretion

For Selected Customers Only: Free Delivery 

1. Get free delivery standard delivery off your next purchase at with the personal discount code sent to you via email
2. Offer excludes Sale items and cannot be used in conjunction with any other offer
3. Offer is valid from 05/11/20
4. We reserve the right to withdraw or amend this promotion at our discretion