Styled By You Terms and Conditions


How does it work?
Dune London's Styled By You Carousel and Media Wall works in partnership with Instagram to redisplay any picture posted on Instagram that uses the #dunelondon or #startwiththeshoes tag. Images are reviewed by Dune's moderators for approval, then displayed on the website. Visitors to the Dune London site get to see how our most stylish customers are wearing our latest footwear and accessories, and by clicking on the image, visitors can then shop the look.

What if I don't want you to use my picture?
By uploading an image to Instagram and using the #dunelondon or #startwiththeshoes tag we really hope you welcome us using your fabulous image on our site to show our lovely customers how you have styled our latest products but... if you don't want us to use your image - please email and we promise we'll remove your image from the Dune site in 24 hours.

Can I report an image or video?
If you spot something that you think isn't in keeping with our standards, please report it to us using the 'report it' button. We keep all reports completely confidential. If the image meets our standards or you are not the owner of the image asking for it to be removed, we will take your feedback into consideration but may want to keep using the image.

I posted on Instagram and used the #dunelondon or #startwiththeshoes but I can't see my image on the Dune Site?
Unfortunately we can't use every image posted on Instagram. We can't use images and/or videos we deem to be offensive or inappropriate, and if the image is of a product that isn't available in the current catalogue then we won't be able to match it up to a product available on the site.

Is there another way to report an image?
For anyone wishing to report an image and/or video without using the 'report it' button, you can email

If I delete an image from my Instagram account or change my settings to be private - will the image be removed from the Dune site?
No - removing a post or changing the settings will not remove the image from our site, but if you do want the image removed - either use the 'report it' button or email the moderators at

Share to win £100/$100/€100!

Simply share your look with us and you could be in with a chance to win £100/$100/€100. We'll pick one lucky winner a month who's sharing their Dune London style on Instagram, using the hashtags #dunelondon, #dunelondonmen or #startwiththeshoes. Don't forget, if your account is set to private, we won't be able to see your efforts.

• Winners will be picked at random after completed calendar month and be contacted by a member of Dune London to arrange delivery of the prize.
• Prizes may change without notice but will have a minimum value of £100/$100/€100.
• E-vouchers will be issued in the currency applicable to your country. Vouchers are only valid for 12 months from issue.
• No purchase is necessary.
• There is no cash alternative to the stated prize and the administrator's decision is final. Dune London reserves the right to publish names and locations of prize winners online.
• Dune London employees and their families are excluded.
• Dune London reserves the right to withdraw this free prize draw at any time without notice.

Dune London - Win a Date in London Competition Terms and Conditions - UK only

1. The Promoter: The Dune Group, trading as Dune London, 9 Hatton Road, London, NW8 8PL. 

2. Eligibility: the Promotion is open to residents of United Kingdom only, who are aged 18 or over, who can redeem the prize during the months of May or June 2017 only, excluding Dune London’s employees, agencies, any associated companies, their immediate family members or households (whether related or not), and anyone else professionally involved with this Promotion.

3. To enter: the participant (the “Participant”) must visit at from either a personal computer or using the iPads in Dune London Standalone Stores or at / The Participant will need to pick from a menu of 4 options and enter an email address to be entered in to the prize draw competition. By participating in this Promotion, Participants agree to be bound by these Terms and Conditions.

4. Promotion Period: this Promotion runs from 12.00 GMT on 14th February 2017 until 23.59 GMT 28th March 2017.  

5. Prize: 
a. There are two prizes available, each prize consisting of two tickets to the ‘The Luna Cinema’ outdoor cinema experience in London (winners may pick from a list of films provided by The Luna Cinema for 2017 only), one gift card to the value of £500 GBP, one night hotel stay for two people at a five star London hotel (hotel chosen by Dune London), one Afternoon Tea up to the value of £250 (location chosen by Dune London). Dune London does not hold responsibility for accident, injury or death to the participants during or thereafter the date and time of the outlined experience. The Prize is non-transferable, non-refundable; no cash alternative is available and the gift card must be spent in a Dune London Standalone store in the United Kingdom.
b. The winners will be selected from the eligible participants (in accordance with paragraph 2 above).
c. The Prize may be altered or varied at the Promoter's discretion and substituted with prize(s) which, in the Promoter's opinion, are suitable alternatives.

6. Winners Selection and Notification:
a. The winners will be randomly selected and notified by a member of Dune London’s team within 7 days of the end of the Promotion Period via email. Proof of identity will be required.
b. Once the winners has been notified they will have 2 days to reply back to the email that notified them of their win to claim the Prize before another winner is chosen and so on.
c. Participants may request names of the winner(s) by emailing during the four weeks from the end of the Promotion Period.

7. Data Protection: Participants’ personal details will at all times be kept confidential and in accordance with Dune London Data Privacy Policy available at: 

8. General: 
a. Dune London Gift Cards are valid for a period of 24 months from the date of activation. After 24 months, any remaining balance will be removed and the Gift Card will become invalid and no longer available for use.
b. The Promoter reserves the right to withdraw or amend this Promotion and these Terms and Conditions in the event of any unforeseen circumstances outside of its reasonable control or if it considers necessary to do so in the Promoter’s absolute discretion.
c. In the event of any dispute the Promoter’s decision is final.
d. These Terms and Conditions and the Promotion shall be governed by and construed in accordance with the laws of England and any disputes shall be subject to the exclusive jurisdiction of the English Courts.

Please be aware that by entering this prize draw through the website, you will be entered on to our marketing emails mailing list. To unsubscribe, please click on the unsubscribe link found in the footer of Dune London emails and you will be instantly removed.

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