Ways to contact Us
Live Chat
The easiest way to get in touch is theLive Chatlocated at the bottom right of the site. Any messages sent outside of the opening hours will come through to us as an email, and we’ll get back to you within 3 working days.
Email us at customerexperience@dunelondon.com and we’ll get back to you within 3 working days.
Phone
UK: 01202 037 097International: +44 (0)1202 037 097
Lines are open weekdays between 09:00 to 17:00 UK time. Calls cost no more than a national rate call.
Social Media
For any customer related queries, you can reach us on: Facebook X (former Twitter)
Post
The Dune Group Distribution Centre
Elms Depot
Cambridge Road
Leicestershire
LE8 6LG
United Kingdom
Elms Depot
Cambridge Road
Leicestershire
LE8 6LG
United Kingdom
*Our opening hours are Monday to Friday from 09:00 to 17:00. We are closed on Bank Holidays.