We're really sorry, but our Customer Services Team is dealing with a high volume of calls and emails at the moment, and may be a little delayed in getting back to you.

Stock queries
Find out if your local Dune London store has an item in your size by using our handy guide. If you would like to check availability of Dune products in a department store, please contact the store directly. Department stores and contact info.

For our Customer Services Team's opening times over the Christmas period see below.


Contact Customer Services

For help with placing an order, information about a product or tracking a purchase - call or email our Customer Service team:


By phone

From the UK:
0333 240 73 06*
From Ireland:
01 526 9767
From France:
01 73 44 32 30
From Germany:
069 25 73 77 456
From the US:
+1 646 568 7745
+44 (0) 333 240 73 06

*Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.


Customer Services Christmas opening hours (UK times):

Please note the following time changes over the Christmas period.

24th December
09:00 to 14:00
25th December
26th December
31st December
09:00 to 14:00
1st January

Customer Services opening hours (UK times):

Monday - Friday
09:00 to 18:00
09:00 to 13:00
Bank Holidays

By post

The Dune Group, 6-11 Elms Depot, Cambridge Road, Whetstone. LE8 6AB. United Kingdom


Contact Head Office

For general business information and enquiries - contact the Dune Head office


By phone

+44 (0)207 258 3605


By post

The Dune Group, 9 Hatton Street, London. NW8 8PL. United Kingdom



For press enquires, click here


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