Dune London Terms and Conditions

(1)
Free Standard Delivery Promotion
1. Free standard delivery on orders shipped through Borderfree from Friday 7th December - Sunday 9th December. Minimum order value applies.
2. Offer is valid on orders with a minimum value eqivalent of £100 GBP, unless shipping country is stated below:
SHIPPING COUNTRY
OFFER AVAILABLE:
MINIMUM CURRENcY
Australia 12:00am (GMT +10:00) AEST 07/12/2018 - 11:59pm (GMT+10:00) AEST 09/12/2018 170 AUD
Canada 12:00am (GMT-5:00) EST 07/12/2018 - 11:59pm (GMT-5:00) EST 09/12/2018 170 CAN
Denmark 12:00am (GMT+1:00) CET 07/12/2018 - 11:59pm (GMT+1:00) CET 09/12/2018 850 DKK
United Arab Emirates 12:00am (GMT+4:00) EST 07/12/2018 - 11:59pm (GMT+4:00) EST 09/12/2018 500 AED
United States 12:00am (GMT-5:00) EST 07/12/2018 - 11:59pm (GMT-5:00) EST 09/12/2018 100 USD

3. For all other countries not listed in the table above, the promotion is valid from Friday, 7th December 11:59 GMT, to end 11.59 GMT Sunday 9th December 2018.
4. Offer is only valid on dunelondon.com/rw.
5. Excludes UK orders.
6. Dune London reserves the right to update or cancel this offer at any time without notice.
7. Nothing in these Terms will affect the customer’s legal rights.
 
(2)
Dune London Delivery Pass
1. Pay for delivery on your first order and receive unlimited free UK Standard Delivery or Standard CollectPlus on all future orders for a year.
2. Any UK orders placed from 1st May 2018 where delivery was paid (excluding Click and Collect) will automatically qualify for free Standard UK delivery and is valid for a year from original order date.
3. Only applies to orders with paid UK delivery services, excluding Click and Collect.
4. UK customers only, including Northern Ireland, Highlands (e.g. North tip of Scotland) and Islands off the coast of mainland UK.
5. Automatically applies against customer email address regardless of full member or guest checkout.
6. No minimum order.
7. Valid for 12 months from the date of first order with paid delivery.
8. Offer only valid on the UK website.
9. Offer is online only.
10. Dune London reserves the right to update or cancel this offer at any time without notice.
11. Nothing in these Terms will affect the customer’s legal rights.


(3)
Dune London AW18 Mailer
1. 10% off promotional offer excludes all sale items and is for use on full price products only.
2. Unique discount code is single use only.
3. Offer valid until 31-12-18.
4. Offer only valid on the UK website.
5. Offer is online only.
6. Free Delivery Offer applies to UK Standard Delivery only.
7. Offer can not be used in conjunction with any other offer or promo code.
8. Dune London reserves the right to update or cancel this offer at any time without notice.
9. Nothing in these Terms will affect the customers legal rights.


(4)
AW18 Competition: Win £500! 
You could be in with a chance to win a £500 Dune London gift voucher. Enter competition here.
1. The Promoter: The Dune Group, trading as Dune London, 9 Hatton Road, London, NW8 8PL. 
2. Eligibility: The Promotion is open to residents of United Kingdom only, who are aged 18 or over, excluding Dune London’s employees, agencies, any associated companies, their immediate family members or households (whether related or not), and anyone else professionally involved with this Promotion.
3. To enter: information available at www.dunelondon.com/signup
4. By participating in this Promotion, Participants agree to be bound by these Terms and Conditions.
5. Promotion Period: this Promotion runs from 6th September 2018 until 23.59 GMT 31st December 2018
6. Prize:
            a. A £500 Dune London gift voucher
            b. The winner will be selected from the eligible participants (in accordance with paragraph 2 above).
            c. The Prize may be altered or varied at the Promoter's discretion and substituted with prize(s) which, in the Promoter's opinion, are suitable alternatives.
            d. The Prize is non-transferable, non-refundable; no cash alternative is available for the gift card and the gift card must be spent in a Dune London Standalone store in the United Kingdom or online.
            e. The winner will be selected at random from the eligible participants.
            f. The Prize may be altered or varied at the Promoter's discretion and substituted with prize(s) which, in the Promoter's opinion, are suitable alternatives.
7. Winners Selection and Notification:
            a. The winner will be randomly selected and notified within 7 days of the end of the Promotion period via email.
            b. Once the winner has been notified they will have 2 days to respond to the email that notified them of their win to claim the Prize before another winner is chosen.
            c. Participants may request names of the winner(s) by emailing customerexperience@dunelondon.com during the four weeks from the end of the Promotion Period.
8. Data Protection: Participants’ personal details will be kept confidential and in accordance with the Dune London Data Privacy Policy.
9. General: 
             a. Dune London Gift Cards are valid for a period of 24 months from the date of activation. After 24 months, any remaining balance will be removed, and the Gift Card will become invalid and no longer available for use.
            b.   The Promoter reserves the right to withdraw or amend this Promotion and these Terms and Conditions in the event of any unforeseen circumstances outside of its reasonable control or if it considers necessary to do so in the Promoter’s absolute discretion.
            c. In the event of any dispute the Promoter’s decision is final.
            d. These Terms and Conditions and the Promotion shall be governed by and construed in accordance with the laws of England and any disputes shall be subject to the exclusive jurisdiction of the English Courts.

(5)
The Wedding Collection: Free Delivery & Returns
1. Free standard UK delivery and returns with selected purchases from The Wedding Collection.
2. This applies to the ladies, specifically bridal, ivory shoe range only.
3. Standard UK delivery takes 2-5 working days with the usual charge of £3.50. However, aforementioned selected products from The Wedding Collection once in the basket will automatically qualify for Free Standard UK Delivery.
4. We reserve the right to withdraw or amend this promotion at our discretion.